Best value fixed price delivery NZ wide!
Did you know we create, carefully box up and fast courier your stunning NZ gift anywhere in NZ for just $11.90... Your New Zealand gift baskets, boxes, flowers and wine will be processed and dispatched as soon as we have confirmed payment, secure online credit card transactions will be automatically confirmed.
Overseas and NZ Corporate orders or orders from customers with an account will be processed imediately and dispatched upon receipt of order. We process and dispatch your order via road courier as soon as possible after it is received; delivery times are dependant on courier cut-off times and courier schedules.
Note that close to high demand times like Valentines day and Christmas week, couriers may impose longer delivery times if the order is last minute, we do all we can to ensure delivery as soon as possible once your package is dispatched.
We recommend ordering a few days or more in advance but understand this is not always possible, so if you have concerns, or to find out about a particular order or destination call 0800 566 3999 to talk to us, you can also leave a note in the message section for us during the checkout process if ordering online (the order process is very simple and has notes of explanation).
Express or Saturday / Sunday delivery: If you are unable to order ahead and need delivery faster than usual or require Sunday delivery call us on 0800 566 399, staff will help work out a schedule and advise on any extra costs if they apply. If you need saturday courier delivery there is a tab you can click here . Remember you need to have your order in before midday Friday for courier pickup.
Delivery Times: We promise to deliver within five working days or faster to major centers provided recipient details are correct, we can give you a more precise time by phone, however this is a maximum the times below are the norm:
Wellington Region: Generally same day depending on when order is recieved. Orders received before 10:00 am weekdays can generally be sent same day to Wellington city and Hutt Valley otherwise overnight delivery can be expected
Auckland Gift Baskets: Overnight delivery on gift basket orders recieved before 10:00 am, this is dependant upon courier capacity and during times such as Christmas or right before a big event day such as Valentines or Mother's day delivery may vary, so plan ahead. You can expect overnight delivery to metropolitan Auckland, please specify if delivery times are crucial, our staff are able to give you a precise delivery estimate 0800 566 3999.
Other North Island Centers: Overnight to major cities, we use overnight courier for upper North Island including Hamilton & Auckland gift box delivery and far north to Whangarei, rural delivery will generally take longer than the major centers but next day delivery can be expected for all orders placed before 10:00 am to major cities in the North Island.
South Island: Generally 2 - 4 days, we deliver gift baskets and hampers to all areas including Blenheim, Christchurch, Dunedin and Invercargill, and anywhere in between.
Rural deliveries: Are dependent on courier scheduling and may add 1-3 days depending on distance from town centers and schedule factors- call us for specifics.
Fees: Unlike our competitors we charge a flat fee of $11.90 on single gift baskets, bunches of flowers or gift boxes delivered anywhere within NZ by fast overnight courier. Please note there is additional costs for Rural and Weekend delivery requirements.
Multiple items: If you are sending multiple gifts to the same address we will endeavor to package items together to save you money on delivery.
Our billing system is set up to allow smaller add-on items to be included free of delivery charges to the single address. For large corporates or anyone ordering more than four items to a single address please phone us on 0800 566 3999.
New Zealand Christmas gift baskets and hampers may take longer to process due to the high demand placed on our dispatch center and the courier companies; therefore it is wise to place orders as much in advance as possible to ensure delivery and product availability as many businesses shut down early in the week leading up to Christmas and people leave homes on vacation. Valentines day gift baskets also tend to rely on heavily overloaded courier workers, so again it pays to plan early as same day or day before orders can result in late delivery. We will provide you with track and trace numbers and will take every effort to track down any deliveries once they have left our shop.
Unfortunately incorrect addresses or bounce backs will be charged redelivery fees as the courier passes on these costs to us unfortunately, so please ensure the delivery information you provided is correct in your order confirmation and phone if you think you have made an error so we can be sure your gift basket arrives on time every time 0800 566 3999. We always do our best to sort out such rare occurances for you before items are returned.
Hospital deliveries: Of get well baskets, NZ fruit baskets and flowers: please provide the ward, and full names of recipients we are happy to deliver!
Apartment and building deliveries: Clear indication of floor number and unit number as well as street address should be provided. It is a good idea to include recipient’s cell phone number, or organize delivery times with them (if possible) and place these in the message and delivery instruction box during the online checkout process.
PO Box delivery: Unfortunately it is not possible to deliver to post office boxes unless the recipient has a large parcel holding facility organised with their post office.
Overseas delivery: We can ship non perishable items overseas at additional cost (call 0800 566 3999) or organize with our overseas affiliates to have the product dispatched within the destination country, products may differ due to local availability but all effort will be made to provide a similar product. Gift basket and gift box deliveries within Australia can be quickly dispatched by our Australian affiliate who has worked closely with us and worked in our shop here in New Zealand to ensure product standards are identical. For stylish unique gift baskets and hampers delivered Australia wide click here
Returns
Our Guarantee to you: We at Kiwi Gift Solutions pride ourselves on service and presentation. We guarantee your NZ gift will reach its destination in perfect condition or we will pay for its return and offer a full refund or replacement item at your discretion. We guarantee satisfaction so you can shop with peace of mind.
Click here to view our customer guarantee page
