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Kiwi Gift Solutions Customer Guarantee

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Our Guarantee


At Kiwi Gift Solutions we stand behind our products! We are proud of our NZ gift baskets, gift hampers and New Zealand gift boxes. We work hard to ensure your order reaches you in perfect condition in a timely manner. If your product does not reach it's destination in perfect condition just return it within 30 days, and you will be sent a replacement or full refund at your discretion.
 
WE GUARANTEE your personal information will not be sold, traded or disclosed to any third party. We DO NOT support spamming, all correspondence will be between Kiwi Gift Solutions and yourself only, and will only include informaton of relevant and beneficial nature. You retain the right to review, update and change or remove your personal information at any time. We promise you will always be able to easily remove yourself from any service at any time.
 

Product lines

If for any reason beyond our control, a product becomes unavailable through suppliers we guarantee to replace that product with one of equal or greater value and quality. We will always attempt to stock all advertised lines however due to high demand some items may be sold out or become temporarily unavailable.

Also keep in mind during busy NZ Christmas, Mothers day and Valentines day that early planning may avoid disappointment when web items may become sold out and range becomes limited due to the last minute rush!

Sales support

For sales support please do not hesitate to call us on +64 6 377 0255 or freephone 0800 566 3999 within New Zealand and one of our team will be happy to assist you.

Alternatively email us at info@kiwigiftsolutions.co.nz and we will respond as quickly as possible. For more contact details click here
 

Privacy Policy

 
We at Kiwi Gift Solutions take your personal privacy and security very seriously indeed. 

WE GUARANTEE your personal information will not be sold, traded or disclosed to any third party. We DO NOT support spamming, all correspondence will be between Kiwi Gift Solutions and yourself only, and will only include informaton of relevant and beneficial nature. You retain the right to review, update and change or remove your personal information at any time. We promise you will always be able to easily remove yourself from any service at any time.

Credit Card Security

We use one of the worlds most advanced and secure payment portals. Your credit details are all encoded using ultra secure encryption software. We do not store your credit card details either electronically or manually and staff are unable to see your numbers unless you opt for a manual transaction, in which case all records are destroyed upon payment.

Our system is safe and secure so you can shop online for great gift baskets NZ fruit gift baskets, NZ Christmas hampers, flowers and New Zealand wine with peace of mind and confidence.